What is the thickness of your granite slabs?
Do you use any substrate material on the bottom of the slabs?
How deep (front to back) do you cut your slabs?
What will the overhang at the front of my cabinets be?
Do you charge for sink hole and faucet hole cuts?
We already have a sink. Will you "glue" this in place at the factory during fabrication or at the time the granite is installed?
What do you use to adhere the sink to the underside of the granite? Do you guarantee a water tight seal?
Do you charge for mileage?
What will the seam placement be?
What time frame can we expect from the time the first deposit is made until the granite is delivered and installed?
What is the thickness of your granite slabs?
Our granite slabs are 3-cm / 1-1/4” thick. Granite slabs are also available in 2-cm / 3/4". As a standard practice all granite countertops are figured and installed as 3-cm material.
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Do you use any substrate material on the bottom of the slabs?
When using 3-cm thick material over base cabinets, additional substrate material is not necessary.
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How deep (front to back) do you cut your slabs?
The typical granite slab size is 68”x113”. Our granite tops are typically cut at about a +/- 25-1/2” depth, based on the base cabinet and door style. We actually fabricate the slabs 100% ourselves so they do not come to us as a fixed 25” dimension.
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What will the overhang at the front of my cabinets be?
It looks like you have a 16” - 18” idea. Most of our customers would elect to have an 18” depth fabricated and installed. But it is truly a personal preference.
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Do you charge for sink hole and faucet hole cuts?
Yes we do charge to drill, cut and polish granite for sink and faucet holes. Based on the drawings you sent, the charges are included in your price. All sink cut-outs also include reinforced rod.
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We already have a sink. Will you "glue" this in place at the factory during fabrication or at the time the granite is installed?
All sinks are set during installation at the job-site using our undermount sink bracket system. Because the weight is supported by this system, the sinks are not glued to the bottom of your granite. However, we do add a silicone sealant between the granite and the sink. With more than 7000 new granite kitchens installed, we we have never experienced a water issue at sinks. However, we would not recommend over filling your sink.
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What do you use to adhere the sink to the underside of the granite? Do you guarantee a water tight seal?
All sinks are set during installation at the job-site using our undermount sink bracket system. Because the weight is supported by this system, the sinks are not glued to the bottom of your granite. However, we do add a silicone sealant between the granite and the sink. With more than 7000 new granite kitchens installed, we we have never experienced a water issue at sinks. However, we would not recommend over filling your sink.
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Do you charge for mileage?
Milage is not broken down but it is included in your price.
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What will the seam placement be?
Seam options and locations are finalized and discussed at the time of template. The average slab size is 68” x 113”. We never install seams immediately beside or in front of sinks. Also, seams cannot be placed over dishwashers. Supreme Surface, Inc. is a high quality granite fabricator, a minimum number of seams is standard.
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What time frame can we expect from the time the first deposit is made until the granite is delivered and installed
Depending on what time of year, turnaround times are 7-10 days from template and +/- 3-6 weeks from sign up. Accurate dates are given at sign up.
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